Frequently Asked Questions

 Can Gopher is a trash valet company that offers trash-to-curb service for homes, business vacation rentals and more. Basically, we go by a property the evening before trash day and ensure that your bins are to the curb, and then we return the next afternoon to put them back in their rightful place. 

 When you sign up for the Ongoing Service package on our site, you never have to worry about trash day again. We’ll collect relevant information like your address and trash day during sign up, and your service will start on the next day requiring action. So if you sign up on your trash out day, we will start servicing your property by bringing the cans back in the next day. If you sign up before your next trash day, your service will start on your first trash out day. 

 Our service includes the trash and recycling. 

 If your recycling pickup is on a different day than the rest of your trash, this will require a appropriate subscription. If you have bi-weekly recycling on a different day, we offer a bi-weekly plan to accommodate the recycling schedule. 

 No! Once you sign up, you’ll be billed on a recurring basis until you cancel. You won’t have to do anything to keep the service active.

Yes, you can cancel anytime, free of charge, no questions asked! But give us a call. We would love to help fix the problem before you go. 

All of our drivers are vetted and background checked, so you can feel safe knowing they’ve got your back.

We only provide a bin-to-curb service. If the trash bins are overflowing and there are additional bags, these must be handled by owners of the property or a junk removal service. 

 If you have a property with a coded entryway, you can write the gate code under the note section when you sign up. If you have forgotten to include the gate code, email us at info@cangopher.com and we will gladly include it in our internal system. 

We accept all major credit cards, debit cards, Venmo, PayPal and Cash App. You will be billed and charged on a recurring monthly basis.